Zero Waste Mystery Corner
Embrace imperfection and repurposing with our Zero Waste Mystery Corner! All items in this corner are offered for 50% off to make it easy and affordable to experiment with candles, trays, wax melts and more. Enjoy the excitement of discovery as you select a candle with an exciting surprise of color and pattern. Shop now and embrace the thrill of the unknown!
Return & Refund Policy
Return & Refund Policy
For all candle or wax melt items, return of unused, unopened products will be accepted within 15 days of receiving the item. For information on initiating a return, please contact us at: email@example.com.
If you have any issue with a personal hygiene/body product, please contact us at: firstname.lastname@example.org so that we can provide a resolution, as returns for these items cannot be accepted.
Gift cards and sale/clearance items are not returnable.
HOW MUCH DOES SHIPPING COST?
The shipping fee varies depending on the shipping destination and the weight of items you purchase. You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.
WHERE DO WE DELIVER?
Currently, we only provide shipping within the United States.
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:
- On average, orders usually ship after 1-7 business days from the date the order date.
- Orders may arrive approximately 2-10 business days after being shipped (arrival date varies dependent upon shipping carrier).
PLEASE NOTE: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Once your order has shipped, you will receive an email with a tracking number to track your order via the chosen carrier. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DO YOU OFFER DELIVERY TO PO BOXES, MILITARY APO/FPO ADDRESSES OR FREIGHT FORWARDERS?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses or freight forwarders at this time.
WHAT IF MY PACKAGE WAS MARKED DELIVERED, BUT I NEVER RECEIVED IT?
If the tracking for you package has been marked delivered, nut it is not received after 3 days, please contact us at email@example.com, and we will assist you in the nest steps.
WHAT IF MY PACKAGE WAS LOST/STOLEN?
If your package is lost by the carrier, please contact the carrier to have them attempt to track the package down. Melt/Slather is not responsible for lost. stolen or damaged shipments. All orders shipped with USPS Priority come with $50 package insurance. Please contact USPS to start an insurance claim.